If you are reading this review, you are looking for a great home builder. STOP! Look no further! My husband and I have moved 26 times and built several new homes. Brad Dildine, Hallmark Home Builder, and Brandon Fabrizio, Brad's Project Manager, set the industry standard for excellence and stand head and shoulders above any construction team in our entire experience. They exceeded our expectations in every aspect of the building process and have real integrity! Yes, integrity still exists!
Let me present a few qualities that set Brad and Brandon apart in a very competitive industry.
First, they have outstanding customer service. Both of these gentlemen are knowledgeable, responsive, patient, interested, honest and truthful. They take pride in the finished product and want your home to be exactly what you ordered.
Second, Excellent and timely communication throughout the building process both in person and on their website. Their fantastic website helps you keep tract of exactly where you are financially with the project and what finishes you have selected and is an open communication tool between you and Brad and Brandon. Any questions you may have are always answered intelligently and timely.
Third, Outstanding subcontractors focused on quality workmanship and timely completion. Paul, the framer, focused on our needs and completed his job with exceptional craftsmanship. Barb, the painter, went out of her way to satisfy our desire for an unusual entry ceiling color and completed our entire job to perfection. Victor installed our cabinets with excellent workmanship and attention to detail. Scott, the finish carpenter, built us a pantry door spice shelf that is amazing and an absolutely gorgeous enhanced wood treatment over our great room window that is a "wow" factor.
Building our forever home with Brad and Brandon was definitely, for the first time, a fun, enjoyable and exciting process. We love our home in Paramount, which was completed a month ahead of schedule!
~ Karen Coonradt
We have been in our house for a year now and we really wanted to wait to write a review until now. In short, we are Very pleased with our house, everything that happened with the purchase and the way we were treated after the purchase. The only small thing I can think of, I wish we would have worked in more upgrades lol.
~ Brent Guidry
My husband and I just built our very first home (we have always purchased resales in the past). I was a little anxious about this, as I have heard horror stories of all sorts during the building process. But as soon as I walked into the Hallmark home, I fell in love with it and knew it was the house for us. So much attention to detail, lots of storage and the best part was the price included what you saw in the home-not the typical falling in love with the house only to realize there were tens of thousands of dollars in upgrades to get your home to look like the model. I have to say that we had an outstanding experience with no stress and it was actually enjoyable. The Hallmark team continually exceeded our expectations. Brad and his entire team are highly professional, personable and most importantly full of integrity. His sub contractors are all quality workers. As we watched the daily progress of our home being built, everyone was always friendly and approachable. From Brandon the PM, to Larry the tile guy, Brian the stone worker, Barb the painter,and Wayne the cabinet guy--we just can’t seem to say enough nice things about them all. (I don’t mean to leave anyone out). They have a way of making you feel like you’re the only customers they have. The online custom website created just for us is a great communication tool which Brad answers in a timely manner. We were able to make our selections while keeping track of our expenses, and communicating with Brad. They not only built us a house, they built us a home to enjoy for many, many years to come. I would highly recommend Brad Dildine and Hallmark Homes.
~ Lorraine Howe
My wife and I had Hallmark Homes build us their "Hallmark" model home with the kitchen and roof upgrades, and we found the experience an excellent one, not nearly has trying as we expected. Partly, this was because the model was most of what we wanted. We changed some paint colors, added a special closet, and upgraded the kitchen appliances and granite countertops, the fans, and the toilets. The fact that, by selecting one of Hallmark's models, so many of our decisions already were made insured the process was less stressful. Brad Dildine and his site manager, Brandon Fabrizio, were delightful to work with. For them, no question was unwelcome, no request was unreasonable, never were we made to feel like we were a nuisance. Once the construction contract is signed, Hallmark creates a client account on their project management website. The website has a number of features, but the two we used primarily were: a. The Selection Sheet - it is here the client reviews a large number of options available to select things like the style of interior and exterior doors, interior and exterior colors, door hardware, plumbing fixtures, stonework, etc. When necessary (e.g., when a selection exceeds the builder's allowance for that item), the system generates a client approval request. b. Questions and Messages - this becomes the primary means of communicating with Brad and Brandon, a place to ask questions and pass along information. Whenever the client leaves a question, Brad/Brandon are notified by email; when they respond, the client is notified by email. The website keeps a running log of all correspondence for the life of the project. We found this system worked smoothly, with either Brad or Brandon always responding in a reasonable amount of time. It allows either party to ask questions, make selections or whatever regardless of business hours or whether or not someone is immediately available. We loved it! We gave Hallmark five stars above and did so without reservation.
~ Jonathan Kahnoski
We purchased a home in Paramount subdivision in Meridian, Idaho in April 2014. We had an opportunity to watch the progress as the house was being constructed and add our input to finishes, colors, flooring, appliances, and upgrades that we wanted incorporated in the house. It was very convenient to do this on a website that was provided specifically for our house by the builder. I thought this was a fast convenient way to communicate with the builder so there were no errors. We are very happy with the completed product. It is a great single story floor plan on a spacious corner lot. The house is well constructed, in an excellent subdivision, with great schools an amneties close by. The finshed house has terrific curb appeal and is a very enjoyable house in which to live. There are always a few things that need to be tweaked and Hallmark Homes and Brandon (superintendent) have been very accomodating to any follow up requests. I would gladly reccommend Hallmark Homes to anyone considering purchasing a home in Idaho.
~ Kevin & Cary Wells
This is the second home that I have had built but the first one where I actually enjoyed working with the builder. Brad is great to work with. He keeps you up to speed on how the project is going and is always happy to be flexible and able to prevent surprises, including financial. He had no problem keeping us on track with the budget and helped us to make decisions that would work best for our needs. His subcontractors are all excellent craftsman and friendly individuals. Larry (tile) assisted us in making tile decisions when our first choice looked bad. His opinion helped us to feel more comfortable with our fix before it became more permanent. The painter prevented us from making a big mistake by combining two colors that would have looked horrid together by making sure we understood our combination before the paint was purchased. We have just celebrated our one year anniversary in our new home. Our warranty list was small and minor (unlike our last home) but Brad and Brandon were on it and resolved the items rapidly and with excellent results. I can't say enough good things about Brad and his team. There is still integrity in the field of builders. Thank you Hallmark, we love our home! The Cecil Family Forgot to mention that Brad and his team were finished nearly a month ahead of schedule on a winter build.
~ Devin Cecil
Working with Hallmark Homes to build our home was a wonderful experience. Brad and his team were amazing to work with. They were professional, personable and very responsive to our needs and questions along the way. Our house is beautiful and we plan to live there for a very long time. Building a home is, at times, a very stressful endeavor. However, whenever we had questions or wanted to address something regarding our house, Brad and his team were there to talk us through the process. If we needed to meet at the house to discuss something, either Brad or his Foreman would meet us there (usually the same day). Although I know ours wasn’t the only house they were building, it always felt like we were their top priority. One of the things that really helped make the process enjoyable was the attitude of the contractors. Every time that we went to the house to see how things were coming along, if someone was working they were always friendly. If we had questions, they were always happy to answer them. We never felt that we were getting in the way, even though I’m sure sometimes we were. Another thing that made an impression on me was the cleanliness of the worksite. No matter what the stage in the building process, the site was always in order. We walked through a lot of other houses being built in our neighborhood, and the pride that the entire Hallmark team took in their work was very evident. Our house was completed on schedule (in fact it was completed a little early). And the service after we closed has been outstanding. The few times that we have had to call them regarding minor issues they have been very responsive. It still feels like we are a top priority. I would absolutely recommend Hallmark Homes to anyone looking to build a home.
~ Brian Evans
I had hear horror stories of building a new home and all the problems that come with it. Hallmark Homes proved them all to be rumors (at least in their case). They were very transparent during the build process and communicated with me closely to make sure my dream home was being built to my satisfaction. If I had a change or questions they responded quickly and provided me with informative choices to make my home fit my needs. There were no surprises in what finishes or materials they provided. When you walk through their model homes, what you see is what you will get. I couldn't be happier and have enjoyed working with Hallmark Homes and all associated with them.
~ Judy Roberts
When I moved to Idaho I had such a hard time finding a move-in ready home and I didn't want to build; that is until I walked into a Hallmark Home. Thirty minutes later I was signing papers. The floor plan is unique, stylish and functional. There is attention to detail and a selection list of great choices. Five months later I am enjoying my new home and neighborhood; and so glad I made the decision to build with Hallmark.
~ Claudia Bale
I appreciated the communication and updates we were able to have with the builder during the process through the virtual schedule that Hallmark uses. Our home turned out beautifully and I'm so pleased with the design and quality. I would highly recommend Hallmark Homes to anyone.
~ Chandy Fabrizio
Outstanding Builder! My family and I recently moved from Southern California to escape the craziness! We fell in love with the single story “Hallmark” model from Hallmark Homes as soon as we walked through the door! The attention to detail and all of the INCLUDED UPGRADES are what makes Hallmark Homes #1 in our book. We love the luxurious look and feel that Brad has designed. Our friends and family compliment us on our new home every time they visit. Brad and his team made it easy to successfully build our dream home from afar. The online system he uses for making custom selections, confirming dates and prices, and most importantly communicating was easy to use and helped us stay on track for selection deadlines. My In-Laws also built a home but with another builder in the area and I have to say, their experience was much different. Everyone on the Hallmark team was very flexible with meeting dates, closing walk-troughs, etc. This made things a lot easier when trying to coordinate from over 800 miles away. Brad and his team at Hallmark Homes consistently exceed our expectations! They not only built us a new house, but have created a home for our family to make wonderful memories for years to come.
~ Jason Laase
I would highly recommend Hallmark Homes to anyone ready to embrace the adventure of building a new home. Brad and his team were friendly, professional and hard working. They built a beautiful, high quality home for our family and it was a joy to communicate and work with them throughout the process.
~ Melanie Smith
For anyone looking for a smooth and amazing experience in the home building process contact Hallmark Homes. My family and I just finished building our new house from Hallmark Homes. Brad and the rest of the staff are some of the best people I've worked with. Their vendors are professional and easy to deal with, and the results are amazing. Building a home with Hallmark Homes was one of the best decisions we have made.
We can't thank Brad and Hallmark Homes enough, we absolutely love our new house. Thank you Brad!
~ Matt Stevens
My husband and I recently purchased a Hallmark Home. We are so thrilled to be living in this beautiful and well crafted home. Brad Dildine and his team of sub contractors have built a home that is suited for the comfort and livability of the family. The molding and wainscoting is beautiful and certainly adds to the charm of the home. not only has Hallmark built us a lovely home but they stand by their product and are Johnny on the spot to fix any needs or repairs. To me that shows great integrity on the part of Hallmark Homes and its owner, Brad Dildine. If you are searching for a builder then I highly recommend Hallmark Homes.
~ Robert and patty Alexander